Privacy policy

Privacy Policy

Effective Date: February 11, 2026

At Creations by Sarah, your privacy is important to us. This policy explains what information we collect when you visit our shop, how we use it, and how we keep it safe.

1. Information We Collect

When you make a purchase or attempt to make a purchase through our shop, we collect the following information:

• Identity & Contact Data: Your name, email address, and phone number.

• Pickup/Shipping Data: While we primarily offer local pickup, we collect your address for billing purposes or in the event that shipping is requested.

• Financial Data: Payment information is collected and processed securely by PayPal. We do not store your full credit card or bank details on our systems.

2. How We Use Your Information

We use the information we collect to:

• Fulfill your orders and coordinate local pickups.

• Send order confirmations and updates.

• Communicate with you regarding any customer support needs.

• Screen for potential risk or fraud.

3. Sharing Your Information

We only share your information with trusted third parties necessary to run our shop:

• Big Cartel: To power our online storefront.

• PayPal: To process your payments securely.

• Shipping Carriers: Only if shipping is explicitly requested, we may share your delivery details with USPS, FedEx, or UPS.

• Legal Requirements: We may share your information to comply with applicable laws or respond to a lawful request for information.

4. Data Retention

We keep your order information for a minimum of 4 years. This aligns with Ohio state tax record-keeping requirements. After this period, or upon your request, we will securely delete your personal data unless we are legally required to maintain it.

5. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you.

• Request that we correct or update any inaccurate information.

• Request that we delete your personal data (subject to legal retention requirements).

6. Contact Us

For more information about our privacy practices, or if you would like to exercise your data rights, please contact us at:

Creations by Sarah

Email: [email protected]